Case study: My Aged Care and the NDIS Bill is 81 and lives with his… Case study: My Aged Care and the NDISBill is 81 and lives with his 76 years old wife Joan. Bill has a chronic respiratory condition. Although his condition is stable at the moment, he can sometimes struggle with activities of daily living and relies on his wife Joan to assist him. Joan, who has arthritis, is finding it harder to care for Bill as her condition deterriorates.Joan is worried about asking for help as she and Bill are keen to maintain their independence and continue to live in their family home. They do not want to enter residential care. Joan and Bill’s daughter urges her mother to get some assistance in the home and Joan finally agrees.Joan calls the My Aged Care contact centre after her daughter finds the contact details on the My Aged Care website. Joan speaks with a contact centre staff member who asks a number of basic screening questions about their current situation.After listening to Joan’s responses, the contact centre staff member identifies that Both Bill and Joan may required some basic assisance and registeres them both with My Aged Cae to create their client records.The screening assessment conducted over the phone indicates an immediate need for some home help, and a referral is generated and sent to a local provider. The phone assessment also identifies that Bill may be suitable for a restorative care program, which Bill agrees to participate in. A face to face assessment is arranged in order to develop a support plan for both Bill and Joan.The regional assessor makes contact with Joan and Bill and arranges a home visit for the face to face assessment. They assess Joan and Bill and work together to develop their support plans, including actions which support their goals of remaining independent and living at home.Bill’s goal is to aintain his own personal care in order to reduce the burden on his wife Joan. The assessor develops a support plan with a restorative are focus, and a number of short term interventions are recommended. This includes a strength and balance program to increase his endurance levels and a referral for an occupational therapist to identify suitable equipment to promote functional independence, such as a shower stool and grab rail in the toilet.Joan’s support plan directs her to support services for carers, including options around respite and availability of counselling if required. My Aged Care sends the client records and the support plans for both Bill and Joan to the service providers who will be delivering their services. The client records and support plans give the service providers a more holistic view of Bill and Joan’s needs and goals, including other services they will be receiving.Service providers also have the outcomes from the face to face assessment to inform their serice level assessment. This, in turn, focuses on work health and safety in the home and liaison within, or with other service providers that provide care to the same client. This allows them to commence Bill and Joan’s services without the need to duplicate the whole assessment.After a few weeks of Bill and Joan receiving services, the respite care provider feels that Joan’s care needs are increasing and decides to refer her back to the regional assessment team for review. Following the review, Joan begins to receive physiotherapy to manage her arthritis.At the conclusion of Bill’s restorative care program, Bill finds that his functioning has improved and he is now independent in personal care. Bill has achieved his goals and does not require any futher services at this point in time.Source: Australian Government, Department of Social Services, Key Directions for the Commowealth Home Support Programme Discussion Paper, 2014.Question:1. Discuss how this case study on the operation of the Commonwealth Home Support Programme focuses on utilising strengths to promote independence ?2. Explain the benefits of this approach in terms of SRV theory.3. Explain how the NDIS is also consistent with recognising and responding to individual needs. Health Science Science Nursing HEALTHCARE MISC
